Privacy Policy

Privacy Policy

Introduction

Welcome to https://centennial-self-esteem-therapy.denvermentalhealthcare.com (hereafter referred to as “Centennial Self-Esteem Therapy,” “we,” or “our”). We are dedicated to maintaining a secure and transparent environment for our users, ensuring their privacy is respected at all times. This Privacy Policy outlines the ways in which we collect, utilize, and protect your personal information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, products, or services linked from our website, as they have their own privacy policies governing data collection and usage. We encourage you to review these policies before engaging with such external services.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Authorized User Engagement: When you use our applications or services as an authorized user, we collect and process your data to provide a seamless experience and fulfill the purpose of your interaction.
  2. Website Visits: If you visit our websites associated with this Privacy Policy, we may track your browsing behavior and gather information about your device for technical administration and analytics purposes.
  3. Communication: We communicate with users through various channels, including newsletters, emails, phone calls, and text messages (SMS). By opting into these communications, you agree to receive data from us in line with this policy.

Personal Data Collection

We collect a range of personal information to enhance our services and tailor your experience:

  • Account Information: Details required to create and manage your user account, including usernames, passwords (hashed and salted), and profile preferences.
  • Payment Information: Data related to transactions made through our platform, such as payment method details, billing addresses, and order history.
  • Financial Information: We may collect financial data for processing payments, which is securely stored and encrypted in accordance with industry standards.
  • Purchase Information: Details about products or services purchased, including quantities, purchase dates, and order totals.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar information from your mobile devices to enhance our mobile applications’ functionality.
  • Location Data: With your consent, we may access your location data to provide personalized content or services.
  • Feedback and Reviews: Information provided by users through surveys, feedback forms, and product reviews.
  • Social Media Information: If you choose to connect your social media accounts to our platform, we may collect data from these platforms (with your permission) to personalize your experience.
  • Product Information: Details about products you view or purchase on our sites, including preferences, browsing history, and product interactions.

We obtain this data through direct user input, automated systems, and partnerships with third parties who provide us with aggregated or de-identified data for improved services.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our sites and improve our services:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our websites, enabling features like login sessions, account management, and secure transactions.
  • Preference Cookies: We use these cookies to remember your preferences, such as language settings, display options, and ad personalization.
  • Analytics Cookies: They collect anonymous data about your online behavior, helping us understand user engagement and improve our platform’s performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential tracking. For more information on cookies, visit our Cookie Policy (insert link).

Data Retention and Deletion

We adhere to data retention policies that are in line with legal requirements and the purpose for which the data was collected:

  • Personal data is retained as long as necessary for the fulfillment of the purposes for which it was collected, or as required by law.
  • Once the retention period expires or when the purposes cease to apply, we securely delete or anonymize your personal information from our systems.

Security Measures

We have implemented robust security practices to safeguard your personal data:

  • Data Encryption: We use encryption protocols for data in transit and at rest to protect sensitive information.
  • Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict data protection standards to process data on our behalf.
  • Access Controls: Our internal systems have access controls to ensure that only authorized personnel can access personal data.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age:

  • We do not knowingly collect or solicit personal information from individuals in this age group. If we become aware that a child has provided us with such information, we will take steps to delete it and terminate any access to our services.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its current use.
  • Rectification: If your data is inaccurate or incomplete, you can ask us to correct it.
  • Erasure/Right to be Forgotten: In certain circumstances, you have the right to request the deletion of your personal data.
  • Restriction: You may opt for restrictions on how we process your data.
  • Data Portability: You are entitled to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection/Consent Withdrawal: You can withdraw consent for processing or object to certain data uses at any time.
  • Non-Discrimination: You have the right to take legal action if you believe we’ve discriminated against you based on your exercise of rights regarding your personal data.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below. We will respond within a reasonable timeframe, adhering to applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage users to regularly review this policy to stay informed about how we handle their personal data.

Contact Information

For any questions, feedback, or data-related requests, please contact our Privacy Team:

  • Email: privacy@centennial-self-esteem-therapy.denvermentalhealthcare.com
  • Mail: Centennial Self-Esteem Therapy, Data Protection, 12345 Main Street, Denver, CO 80202

We value your trust in our commitment to data privacy and security. By using our services, you acknowledge the practices outlined in this Privacy Policy.